Troubleshooting

Check'In device

• I can't update my Check'In
• I can't install my Check'In
• I can't test my alarm

Check'In 2 device

• I can't install my Check'In 2
• I can't test the alarm of my Check'In 2
• I can't update my Check’In 2
• My Check'In 2 is offline. What should I do?

Check'In Pro 2 device

• I can't install my Check'In Pro 2
• I can't test the alarm of my Check'In Pro 2
• I can't update my Check’In Pro 2
• My Check'In Pro 2 is offline. What should I do?

Check'In app

• I can't access my Check'In app
• I'm not receiving my alert notifications
• No event is showing up in my history
• I do not receive events in real time, is this normal?