You usually just need to follow the steps indicated in the following article to install your Check'In:
However, in some situations (e.g., in a basement or in the countryside), lack of network may disrupt the installation of your Check'In. If this is the case, we invite you to start the installation process in an area with better network coverage. Then, calibrate your Check'In once you are at the installation site.
Steps to follow where the network is sufficient:
1 Complete all the instructions described in the "Getting Started with the Check'In App" section of the above articles.
2 Insert the batteries into your Check'In.
3 Skip the remaining steps indicated in the "Setting up the device" section by tapping "Continue".
4 Wait for your Check'In to connect to the network (this may take up to 10 minutes).
💡 If, after this time, your Check'In does not emit a white light, reset it. To do this, press the button located on the right side of the Check'In for about 9 seconds. The LED will turn red, then release the button. You will hear a beep, indicating that the Check'In is reset and restarting. If you don't hear a beep, repeat the procedure.
5 Skip steps 2 and 3 of the "Activating the device" section by tapping "Continue".
🚨 Until you are on site, do not activate the sensors by pressing the Check'In button twice! Skip this step as well as those asking you to open and close your door.
6 Continue the installation tutorial to the end.
7 Once the tutorial is complete, and according to your availability, go to the location where you want to install your Check'In.
Steps to follow once on site:
1 Install your Check'In on its mount (as indicated in the "Setting up the device" section of the two Help Center articles).
2 Tap the Check'In button twice to activate the sensors. You will hear an activation melody.
3 Wait 10 seconds.
4 Open your door wide, then close it.
5 Press the Check'In button three times to initiate a connection. Once connected, the opening and closing of your door will appear in your app history.
6 Your Check'In is now ready to use! 🎉