If you are unable to complete the installation of your Check'In, here are the steps to follow:
1 Check that you have inserted the batteries correctly into your Check'In case (observing the + and - polarities) and that they are sufficiently charged.
2 During the first connection of your Check'In, if the LED blinks slowly in white, it means your device is searching for a network. Wait until the Check'In finds it.
💡 The connection can take up to 10 minutes. During this time, do not cancel the installation!
3 If the Check'In LED does not blink or stops blinking in white, press the button located on the right side of the case three times quickly. This will restart the connection. Then wait until your Check'In connects.
💡 If it still doesn't connect, repeat the step until it works.
4 If you still can't install your Check'In, cancel the installation and restart it.
5 If the issue persists, cancel the installation, then reset the Check'In by pressing the button on the right side of the case for 9 seconds (for more information, click here). Release the button once the LED flashes red and you hear a "beep". Then restart the Check'In installation process.