If you are unable to complete the installation of your Check'In 2, here are the steps to follow:
1 Check that you have correctly inserted the batteries into your Check'In 2 case (ensuring the + and - polarities are respected) and that they are sufficiently charged.
💡 Make sure to insert the batteries at the right time, as instructed by the app. If you insert them too early or too late, the installation of the Check'In 2 will not be completed.
2 During the first connection of your Check'In 2, if the LED flashes slowly in white, it means your device is searching for a network. Wait until the Check'In 2 finds one.
💡 The connection can take up to 10 minutes. During this time, do not cancel the installation!
3 If the LED of the Check'In 2 does not blink or stops blinking in white, reset the Check'In 2. To do this, press the button on the right side of the case for 9 seconds, then release it once the LED flashes red. Wait until the LED stops flashing red to resume the installation.
4 If you are still unable to install your Check'In 2, cancel the installation and restart it.
5 If the issue persists, cancel the installation, then reset the Check'In 2 by pressing the button on the right side of the case for 9 seconds (for more information, click here). Release the button once the LED flashes red and you hear a "beep". Once the LED stops flashing red, remove the batteries from the case, then restart the installation of the Check'In 2.