FAQ

General

• Why do I receive a "Door Opening" message several hours or days after an attempted intrusion?
• What is the Artifeel Help Center?
• How to contact the Artifeel customer service?
• The Check’In LED lights up red when a vibration is detected
• How to test the different Check'In models?
• How to install the different Check'In models?

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Check'In device

• How to uninstall your Check'In?
• How to reset the Check'In?
• How do I change the Check'In batteries?
• How to remove the Check'In from its support?
• In which colors is the Check'In available?
• Does Check'In have a warranty?

See all 7 articles

Check'In 2 device

• How to reset my Check'In 2?
• How do I change the Check'In 2's batteries?
• How to uninstall my Check'In 2?
• How to remove the Check'In 2 from its support?
• Does the Check'In 2 have a warranty?
• In which colours is the Check'In 2 available?

Check'In Pro 2 device

• How to reset my Check'In Pro 2?
• How do I change the Check'In Pro 2's batteries?
• How to uninstall my Check'In Pro 2?
• How to remove the Check'In Pro 2 from its support?
• Does the Check'In Pro 2 have a warranty?
• In which colours is the Check'In Pro 2 available?

Check'In app

• How to set the function check time of a Check'In?
• How do I change the language of my application?
• How are Check'In updates carried out?
• Does the Check'In application work on iOS and Android?

Bluetooth identification badges

• How to customise notifications for a tagID?
• How to install a Bluetooth identification badge?
• New Bluetooth identification badge model
• Turning off and on a Bluetooth ID badge
• What is the "Secure access" mode?
• What is the Bluetooth access badge?